For doctors & hospitals
An independent ally at your side in complex cases
An independent second opinion adds confidence, specialized insight and support for shared decision-making, while you remain the treating physician.
- Evidence-based
- No direct patient contact
- Report within a few days
For doctors & hospitals
Supporting the treating physician
TheKnowHow acts as an independent support partner for you and your patients. Our experts review medical records remotely and do not contact patients directly.
Their assessments are objective, evidence-based and designed to strengthen trust in your clinical decisions and in the doctor-patient relationship.
Our independent second opinion
- A clear assessment based on current evidence and medical guidelines.
- Reassurance and additional expertise from highly specialized experts in complex cases.
- More objectivity, supporting your role as the treating doctor.
Important: TheKnowHow experts do not offer treatment and do not contact your patients directly. This clear separation safeguards objectivity: the second opinion supports your care, it does not replace it.
For doctors & hospitals
Encouraging a second opinion is a sign of confidence
Is your patient overwhelmed, worried, or reluctant to follow your treatment advice? They may fear that asking for a second opinion signals distrust.
Actively encouraging a second opinion shows your openness, your confidence and your commitment to the best possible outcome for your patient.
What you get
A report that is clear, practical and patient-friendly
- 01
Written for patients
Our report uses layperson language to help your patients better understand their health situation.
- 02
Options, benefits and risks
It summarizes diagnostic and treatment options, including benefits, risks and side effects.
- 03
Shared decision-making
It supports constructive discussions between you and your patient, and strengthens patient confidence.
- 04
Optional video session
The report can be discussed in a joint video guidance session with our TKH medical team.
Secure process
How it works
- 01
Upload securely
Your summary of medical history, medication, lab results and imaging files are uploaded through our secure portal.
- 02
Anonymized data
All personal identifiers should be removed before submission. Data is stored on a server in the UAE.
- 03
Expert review
International experts specialized in remote, record-based medical assessments review the records.
- 04
Report delivered
The second opinion report is delivered within a few days through our TKH office.
Pricing is pre-agreed and transparent, depending on indication and urgency.
Your data is safe with us
The protection of your data is our highest priority.
We strictly adhere to all relevant data protection laws and regulations. All data is encrypted upon receipt, anonymized for your security, and sent via encrypted channels.
Stored in the UAE
Your data is stored on a server within the UAE under strict data protection rules.
Encrypted
All data is encrypted upon receipt and sent via encrypted channels.
Anonymized
All personal data is removed before your documents are sent to our experts.
No direct patient contact
Our experts review records remotely and do not contact patients directly. They do not offer treatment.
Strictly confidential
Personal data is collected and processed by TKH only to handle your request, and treated as strictly confidential in compliance with all legal requirements.
Never by email
For data security, please do not send documents containing your personal data or medical information via email. We send you a link to your secure personal space.
Will your experts contact my patient?
No. Our experts review records remotely and do not contact patients directly. They do not offer treatment.
Where is the data stored?
On a server in the UAE, under strict data protection rules. Personal identifiers should be removed before submission.
How much does it cost?
Pricing is pre-agreed and transparent, depending on indication and urgency. Contact our team for details.
Talk to TKH
Discuss a case with our team
Tell us about your needs and we will get back to you.
Other ways we help